Privacy Policy
Effective October 21, 2026
This policy describes how Generational Health Group LLC (GHG) handles information collected through this website, inquiry forms, and our communications.
Information we collect
When you contact us, you may provide your name, email address, phone number, message, service interests, and communication preferences. Our website and service providers may also process technical information such as IP address, browser type, pages visited, and cookies needed to operate or protect the site.
How information is used
We use information to respond to inquiries, coordinate consultations and services, maintain communication preferences, operate and secure the website, and improve our services. Promotional texts are sent only with the applicable opt-in. Giving us a phone number alone does not authorize marketing texts.
Service providers and disclosures
We use providers, including Captivation Hub/LeadConnector, to host pages, manage inquiries, and deliver communications. Providers may process information needed to perform those services on our behalf. Information may also be disclosed when legally required or needed to protect people, rights, and security.
Mobile information and SMS consent
We do not sell or share mobile information with third parties or affiliates for their marketing or promotional use. SMS opt-in records and consent are not provided to others for independent use. Providers supporting GHG customer service or message delivery may process necessary information to perform those services.
Your choices
You may request access, correction, or deletion of information by contacting us below. Requests are subject to identity verification and applicable retention requirements. Reply STOP to a GHG text to unsubscribe, or HELP for assistance. Marketing consent is optional and is not required to purchase services. Browser settings can limit cookies; some features may then work differently.
Retention and security
We retain information as needed for the purposes described here, service records, consent management, and legal obligations. We use safeguards intended to protect information, but no internet transmission or storage method is completely secure.
Health information, children, and other websites
Please do not send medical records or sensitive health information through the public inquiry form or chat. The website is intended for adults and business inquiries. Contact us if a child has provided personal information. Other websites linked from this site have their own privacy practices.
Changes and contact
We may update this policy by posting a revised version and effective date. For privacy questions or requests, contact:
Generational Health Group LLC470 Old Worthington Rd, Suite 200
Westerville, OH 43082
[email protected]
614.869.9006